Privacy policy

Privacy Policy:

K2021746231 t/a Skinny Maverick (Pty) Ltd (Registration Number 2021 / 746231 / 07) will be further referred to as (“the Company”).

Dear Valued Client - Please take note of the following information:

In terms of the South African Protection of Personal Information Act No. 4 of 2013 (“POPIA”), all juristic entities need to have a “Privacy Policy” and must appoint an “Information Officer”. We take your privacy very seriously and for this reason, our CEO also acts as our Information Officer. Her name is Mandie Erasmus, and she can be contacted via email at info@skinnymaverick.com. Below is our Privacy Policy which was last updated on 12 July 2022. Please take the time to familiarize yourself with our policy set out below.

Introduction:

The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you.

For this section, Personal Information will be understood per the definition provided in the South African Protection of Personal Information Act No. 4 of 2013 (“POPIA”). We also subscribe to the principles for electronically collecting Personal Information outlined in the Act, and the further legislation referred to therein. We continually strive to ensure the quality, accuracy, and confidentiality of Personal Information in our possession. In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. As a result, we will take all reasonable steps to prevent unauthorized access to or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information will be 100% secure.

This policy applies to you if you are:

• a visitor to our website; or
• a customer who has ordered or requested our goods or services.

In browsing our website, using our services or products, or otherwise if your information is submitted to us through a lead generation service, you as a user may be asked to provide the following information (Personal Information):

• Certain information that we collect automatically when you visit and interact with our website at www.skinnymaverick.com;
• Certain information is collected when you register for any of our information services via lead generation services or our website;
• Certain information when you place an order for our products and services; and
• Optional information that you provide to us voluntarily through communication.

Examples of the types of personal information which we may collect and process include, but are not limited to, your:

• identifying information – such as your name, date of birth, or identification number of any kind;
• contact information – such as your phone number or email address;
• address information – such as your physical or postal address;
• demographic information – such as your gender or marital status.

Depending on the goods or services that you require, we may also collect sensitive personal information including, but not limited to, your:

• financial information – such as your bank account details;
• sensitive demographic information – such as your race or ethnicity;
• medical information – such as information about your physical or mental health.

Personal Information excludes:

Information that has been made anonymous so that it does not identify a specific person;

• Permanently de-identified information that does not relate or cannot be traced back to you specifically;
• Non-personal statistical information collected and compiled by us; and
• Information that you have provided voluntarily in an open, public environment or forum.

We will try to limit the types of Personal Information we process to only that to which you consent (for example, in the context of a sale, newsletters, surveys, polls, professional announcements, lead generation, etc), but, to the extent necessary, your agreement to these this Privacy Policy constitutes your consent as contemplated in section 69 of the Act and/or Article 7 of the GDPR (whichever is applicable). Where necessary, we will seek and attempt to obtain your specific consent in future instances should we be required by law and where your consent herein might not be lawfully sufficient.

Collection of details:

Once you purchase any of our goods and services, you will no longer be anonymous to us. You will provide us with certain personal information when you purchase anything on our website.

This personal information may include:

• your name and surname
• your email address
• your telephone number
• your company name, company registration number, and VAT number;
• your postal address or street address

We will use this personal information to fulfill your order and provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy. When you order our goods or request our services from us, you may be further asked to provide us with additional information voluntarily.

Your obligations as a user:

You may only send us your personal information or the information of someone else where you have their permission to do so.

Your Acceptance as a user:

You must accept all the terms of this policy if you wish to visit our website and/or order our goods or request our services. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of the terms laid out herein. By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information concerning:

• The provision and performance of our services to you include sharing only needed information with courier services
• The provision of marketing-related content to you by us using third-party platforms like Mail Chimp
• Responding to any queries or requests you may have

While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

The Personal Information we collect from your website our employees, representatives, and consultants shall only access user information on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons. We will not sell, share, or rent your Personal Information to any third party or use your email address for unsolicited mails. Any emails sent by us will only be in connection with the provision of our products and services and/or the marketing thereof.

Legal capacity:

We constantly review our systems and data to ensure the best possible service to you. We do not accept any users, or representatives of users, under 18 years of age or who otherwise do not have the relevant capacity to be bound by this Privacy Policy.

Changes to the Policy:

We may change the terms of this policy at any time and notify you of any changes by placing a notice in a prominent place on the website and the date they were changed. If you do not agree with the changes, then you must stop using the website and our goods or services. If you continue to use the website or our goods or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

The purpose for collection:

We may use or process any goods or services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. We generally collect and process your personal information for various purposes, including:

• goods or services purposes – such as collecting orders or requests for and providing our goods or services;
• marketing purposes – such as pursuing lawful related marketing activities;
• business purposes – such as internal audit, accounting, business planning, joint ventures, disposals of business, or other proposed and actual transactions; and
• legal purposes – such as handling claims, complying with regulations, or pursuing good governance.

We may use your usage information for the purposes described above and to:

• remember your information so that you will not have to re-enter it during your visit or the next time you access the website;
• monitor website usage metrics such as total number of visitors and pages accessed; and
• track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.

Consent to collection:

We will obtain your consent to collect personal information:

• in accordance with applicable law;
• when you provide us with any registration information or optional information.

Our obligations as the Company:

We may use your personal information to fulfill our obligations to you. We may disclose your Personal Information to these third parties solely for the purpose of marketing to you (Mail Chimp) and to ensure that your orders get to you in a safe and timely manner (The Courier Guy or Fast Way Couriers).

Messages and updates:

We may send email updates to you about the website. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages. But, we may send you one message asking you to opt-into promotional messages without you having opted-into promotional messages.

Targeted content:

While you are using the website, we may display targeted adverts and other relevant information based on your personal information. In a completely automated process, computers process personal information and match it to adverts or related information. We never share personal information with any advertiser, unless you specifically provide us with your consent to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal information. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal information to advertisers with the referring URL. Once you are on the advertiser’s website, however, the advertiser is able to collect your personal information.

Website log files:

We automatically receive and record internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, color capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website. Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information.

When you visit our website, we may collect information such as your IP address, the name of your Internet Service Provider (ISP), your browser, the website from which you visit us, the pages on our website that you visit, and in what sequence, the date and length of your visit, and other information concerning your computer's operating system, language settings, and broad demographic information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Information that you supply to us. This information is not shared with third parties and is used only within the company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different from that stated above, without your explicit permission.

Sharing of Personal Information:

We may share your personal information with:

• other divisions or companies within the group of companies to which we may belong so as to provide joint content and services like registration, for transactions and customer support, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our products, services, and communications (they will only use this information to send you marketing communications if you have requested their goods or services);
• credit bureaus to report account information, as permitted by law;
• banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilize the services to receive payments and you meet their criteria); and
• other third parties who provide us with relevant services where appropriate.

Regulators and Law enforcement:

We may disclose your personal information as required by law or governmental audit. We may disclose personal information if required:

• by a subpoena or court order;
• to comply with any law;
• to protect the safety of any individual or the general public; and
• to prevent violation of our customer relationship terms.

No selling:

We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy. We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by law.

Marketing purposes:

We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.

Employees:

We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. The Personal Information we collect from you on our website our employees, representatives, and consultants shall only access your information on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.

Security:

We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfill their job responsibilities. We implement disaster recovery procedures where appropriate.

Accurate and up to date:

We will try to keep the personal information we collect as accurate, complete, and up-to-date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, emailing us, or phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.

Retention of information:

We may retain your personal information in physical or electronic records at our discretion. Your information will not be stored for longer than is necessary for the purposes described in this Privacy Policy or as required by applicable legislation. We will only retain your personal information for as long as it is necessary to fulfill the purposes explicitly set out in this policy, unless:

• retention of the record is required or authorized by law; or
• you have consented to the retention of the record.

During the period of retention, we will continue to abide by our non disclosure obligations and will not share or sell your personal information.

Transfer to another country:

We may transmit or transfer personal information outside of the country in which it was collected to a foreign country and process it in that country. Personal information may be stored on servers located outside the country in which it was collected in a foreign country whose laws protecting personal information may not be as stringent as the laws in the country in which it was collected. You consent to us processing your personal information in a foreign country whose laws regarding the processing of personal information may be less stringent.

Updating or Removing Personal Information:

You may choose to correct or update the personal information you have submitted to us, by clicking the relevant menu on any of the pages on our website or by contacting us by email. As a user, you have the right:

• to access your Personal Information stored and processed by us. This can be done by emailing us at the address referred to below;
• to rectify or update Personal Information that we hold on your behalf, in instances where such Personal Information is incorrect or incomplete;
• of erasing Personal Information ("right to be forgotten") if such information is no longer needed for the original processing purpose.

Alternatively, if you withdraw your consent and there is no other reason or justification to retain your Personal Information, further alternatively if you have objected to your Personal Information being processed and there is no justified reason for the processing or use of your Personal Information;

• to restrict/suspend the processing of Personal Information to only that which is strictly necessary for us to perform our services to you;
• if we breach any of the terms of this Privacy Policy, to log a complaint to the requisite data protection authority in their territory;
• to withdraw your consent at any time, if the processing of Personal Information is based on consent;
• to object to the processing of your Personal Information, if such processing is based on legitimate interests; and
• to object to the processing of Personal Information for direct marketing purposes.

Limitation:

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third-party websites. Links to Third-Party Websites are provided "as is", and we do not necessarily agree with, edit or sponsor the content on Third-Party Websites.

We do not monitor or review the content of any Third-Party Website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by the Company and we may not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either.

You as a user should evaluate the security and trustworthiness of any Third-Party Website before disclosing any personal information to them. Skinny Maverick does not accept any responsibility for any loss or damage in whatever manner, however, caused, resulting from your disclosure to third parties of personal information.

Inquiries:

If you have any questions or concerns arising from this privacy policy or how we handle personal information, please contact our CEO, Mandie Erasmus at the email listed below:

• This Website is owned and operated by K2021746231 t/a Skinny Maverick (Pty) Ltd.
• Address for service of legal documents: 5 Randleigh Avenue, Dawnview, Germiston, Johannesburg, Gauteng, 1401
• Contact Number: 084 067 7826.
• Website - located at https://www.skinnymaverick.com/
• Email address: info@skinnymaverick.com

 

Cookie Policy:

Our website uses a number of cookies for a number of reasons. We explain these in this policy. Before we can use some - but not all - of these cookies, we need your consent. A cookie is a small piece of information stored on your computer or smartphone by the web browser. We may place small text files called “cookies” on your device when you visit our website. We use the word 'cookie' to refer to information that is sent from this website to your hard drive, where it is saved, and which contains information to personalize your experience on this website. In this way, the next time you use this website we will know who you are and that you have visited this website before.

These files do not contain personal information, but they do contain a personal identifier allowing us to associate your personal information with a certain device. These files serve a number of useful purposes for you, including:

• improving how our website performs;
• allowing third parties to provide services to our website; and
• helping us deliver targeted advertising where appropriate in compliance with the applicable laws.

The cookies used on the Website are described below:

Consent:
Currently, we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site.

Essential cookies:
These are used to operate the core functions of our website, so that you may visit and move around it, and use its features. We do not require your consent to use these cookies.

Session Cookies:
These are used to maintain a so-called 'session state' and only last for the duration of your use of the Website. A session cookie expires when you close your browser or the web page, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally but are not and cannot be used in any way to identify you personally.

Permanent Cookies:
These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work, but could possibly enhance your browsing experience.

Third Party Cookies:
These are cookies placed on your machine by external websites whose services are used on this site. Cookies of this type include the sharing buttons across the site, which allow you to share content to your social networks. Cookies are currently set by Facebook, Instagram, Pinterest, TikTok, and YouTube. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. These cookies may inform third-party organizations about your visit to our site which may be used by those organizations to deliver targeted messages and advertising to you. In all cases, we do not set these cookies and we have no access to the information that they gather. Such cookies are subject to the third-party organizations' own cookie policies.

Google Analytics:
We use Google Analytics to collect information about our visitor's behavior on our website. Rejecting these cookies stops us from collecting such data. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here, and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We, therefore, do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. Analytics cookies are used by us for statistical analysis purposes. This helps us to understand how visitors use and move around our website, which informs improvements and adaptations to our website to best meet our visitors' needs by, for example, making the most popular features the easiest to find and access or ensuring that our site works properly on the devices and technologies that our visitors use. You can find out more about Google’s position with regard to privacy in their privacy policy.

Social media cookies:
We have configured the social media plug-ins on our website to only set cookies on devices used by logged-in members of those social media platforms. For example, we may advertise the services that we provide and job opportunities on certain third-party websites such as Facebook. We use cookies from those third parties sites on our own website to:

• provide us with anonymous demographics and browsing activity information of the logged-in visitors to our own website;
• help us to tailor our advertising on the websites of those third parties to previous logged-in visitors to certain pages of our own site; and
• help us measure the effectiveness of our advertising.

These cookies work by using a distinctive sequence of characters from which your browser or device can be identified ('unique ID'). Social media cookies may also collect information about your browser type and settings, device type and settings, operating system, and mobile network. This information is used to distinguish you from other visitors to our site, but it cannot be used to identify you as a named individual. We will only set these types of cookies where you have provided us with your consent to do so by choosing to 'Allow all cookies’. Where we process your personal information using these types of cookies, we do so on the basis of that consent. Rejecting these cookies will prevent us from relating your visits to our website to our Facebook marketing campaigns. It will also prevent any cookies that you have given.

How to manage cookies using your browser:
All recent versions of popular browsers give you a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies. You can also delete cookies manually. If you use your browser settings to block all cookies, which would include blocking our 'basic performance' essential cookies, it will prevent you from accessing certain aspects of our website where cookies are necessary.

Our website may contain electronic image requests (called a single-pixel gif or web beacon request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor, or share any of your personal information. We merely use them to compile anonymous information about our website.

You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of our website.

Contact Us:
If you have any questions or queries, please contact us at info@skinnymaverick.com